Effective Date: 21 November 2025
Welcome to GW Travel and Cruise (“GW Travel and Cruise,” “the Company,” “we,” “us,” or “our”). By accessing our website, making a booking, or using our services, you agree to be bound by these Terms of Use. Please read them carefully.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
Retention of tickets, reservations, or bookings after issuance constitutes acceptance of these terms and an agreement to inform all travel companions or group members.
You agree to use our website only for lawful purposes and not to: - Violate any applicable laws or regulations; - Interfere with or disrupt website functionality; - Attempt to gain unauthorized access to any systems or data.
All bookings are subject to availability and Supplier confirmation. You are responsible for providing accurate information. Incorrect or incomplete information may result in delays, additional fees, or cancellation.
Prices, schedules, and availability are controlled by Suppliers and may change without notice.
GW Travel and Cruise acts solely as an agent for travel suppliers in selling travel-related services or accepting reservations or bookings for services not directly supplied by this travel agency, including but not limited to airlines, cruise lines, hotels, tour operators, and transportation providers (collectively, “Suppliers”).
We do not own, operate, or control the services provided by Suppliers. All bookings are subject to the Supplier’s own terms and conditions.
Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any Supplier rates, bookings, reservations, connections, schedules, or handling of personal effects.
5. Travel Documents and Requirements
You are responsible for ensuring compliance with all passport, visa, vaccination, and travel requirements. We are not responsible for denied boarding, entry refusal, or additional expenses due to missing or invalid documentation.
We strongly recommend purchasing comprehensive travel insurance to protect against trip cancellations, medical emergencies, evacuation, lost luggage, supplier default, or delays.
All insurance policies are subject to the insurer’s individual terms.
7. Website Content and Accuracy
While we strive for accuracy, we do not warrant that: - All information is current, complete, or error-free; - The website will operate without interruptions.
We reserve the right to modify content at any time.
All website content—including text, graphics, images, and logos—is the property of GW Travel and Cruise or its licensors and may not be reproduced without permission.
Our website may include links to third-party sites. These are provided for convenience only. We are not responsible for the content or practices of such websites.
To the fullest extent permitted under U.S. law, GW Travel and Cruise disclaims liability for: - Direct, indirect, incidental, or consequential damages; - Acts, errors, or omissions of Suppliers; - Losses arising from delays, cancellations, overbookings, or schedule changes; - Events outside our control including force majeure circumstances.
Your sole remedy for dissatisfaction with our services or website is to discontinue use.
You agree to indemnify and hold harmless GW Travel and Cruise, its employees, and affiliates from any claims, damages, or expenses arising from: - Your use of our website or services; - Your violation of these Terms of Use; - Any actions related to your travel arrangements.
12. Supplier Terms and Conditions
Each Supplier has its own terms governing cancellations, changes, refunds, and other policies. By booking through us, you agree to comply with Supplier terms.
We are not responsible for: - Enforcing Supplier policies; - Supplier actions or changes; - Refund decisions made by Suppliers.
13. Cancellations, Changes, and Refunds
Cancellation, change, and refund policies vary by Supplier.
· GW Travel and Cruise may charge non-refundable service fees for cancellations, changes, or rebooking assistance.
· You are responsible for all Supplier-imposed penalties.
· Refunds are issued only according to Supplier policies; processing times may vary.
Travel insurance is strongly recommended to mitigate financial risk.
Neither GW Travel and Cruise nor its Suppliers are liable for failure to perform or for injuries, damages, or losses resulting from - Natural disasters; - Acts of God; - Terrorism, war, or civil unrest; - Public health emergencies; - Government restrictions; - Labor strikes; - Severe weather; - Diseases, epidemics, or pandemics; - Mechanical failures or construction issues; - Abnormal conditions or developments; or any acts or omissions outside our control.
Refunds or remedies in such cases are solely governed by Supplier policies.
For safety information, travelers should consult the U.S. Center for Disease Control (CDC) and the U.S. State Department Travel Advisories.
15. Dispute Resolution and Arbitration
Before initiating formal action, both parties agree to attempt informal resolution.
If unresolved, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), except where prohibited by law.
· Arbitration shall take place in the jurisdiction listed in Section 18.
· Each party shall bear its own costs.
· Class actions and jury trials are waived to the extent permitted by law.
This does not limit rights protected by U.S. consumer laws.
Our Privacy Policy explains how we collect, use, and protect your information. You can review it here: https://gwtravelandcruise.com/Info/PrivacyPolicy
These Terms of Use are governed by the laws of the United States and the State of Washington. Any disputes shall be resolved in that jurisdiction.
GW Travel and Cruise is committed to ensuring that our website and services are accessible to individuals with disabilities. We strive to follow best practices and standards outlined in the Web Content Accessibility Guidelines (WCAG) to improve usability for all visitors.
If you experience difficulty accessing any part of our website or need assistance with any content, booking, or service, please contact us, and we will make reasonable efforts to accommodate your needs.
You may reach us at: info@gwtravelandcruise.com or 425-736-3106.
GW Travel and Cruise respects the intellectual property rights of others. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to proper notifications of claimed copyright infringement.
If you believe that your copyrighted work has been used on our website in a way that constitutes infringement, please send a written DMCA notice to our designated agent containing the following information: - A physical or electronic signature of the copyright owner or authorized representative; - Identification of the copyrighted work claimed to have been infringed; - Identification of the material that is claimed to be infringing and its location on our website; - Your contact information, including address, telephone number, and email address; - A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; - A statement, under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
DMCA notices may be sent to: info@gwtravelandcruise.com.
GW Travel and Cruise
4004 NE 4th Street #107-369
Renton, WA 98056
Phone: 425-736-3106
Email: info@gwtravelandcruise.com
Thank you for choosing GW Travel and Cruise. Your use of our website and services confirms your acceptance of these Terms of Use
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