425-736-3106

🌐 PRIVACY POLICY – GW TRAVEL AND CRUISE

 

Effective Date: 19 November 2025

GW Travel and Cruise (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, our social media channels, by phone, by email, by physical form, or when booking travel services.

1.     Information We Collect

We may collect the following types of personal information for you and your travel party, when you contact us, request a quote, or book travel.  The information that we collect depends on the context of your interactions with us, the choices you make, and the services you acquire in order to book and manage your travel arrangements.  We may collect the following information from you and members of your travel party through our website, social media channels, or by electronic or physical means:

  • Contact Information: name, phone number, email, address
  • Travel Details: passport information, date of birth, emergency contacts, loyalty program numbers, itineraries, preferences
  • Payment Information: credit/debit card details (processed securely by third-party providers; we do no store full card numbers)
  • Communications: messages, emails, or notes related to your trip
  • For Minors (only when required for travel): name, date of birth, passport details

2.     How We Use Your Information

We use your information only for legitimate business purposes, including:

  • To book and manage your travel reservations
  • To confirm itineraries and send travel updates
  • To communicate about your trips and answer questions
  • To comply with legal and supplier requirements (airlines, cruises, tours, etc.)
  • To send you optional marketing offers (with opt-out available)
  • To detect and prevent fraud or misuse of our services

We do NOT use your information for unsolicited marketing or promotional purposes.

3.     Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.

We may share your data with:

  • Travel suppliers: airlines, cruise lines, tour operators, hotels (as required for your bookings)
  • Service providers: payment processors, booking systems, email platforms
  • Legal authorities: only if required by law or to protect your safety

By allowing us to book your travel, you are providing your consent to disclose to our Travel Partners the information required to complete the booking and deliver the related travel.

These travel partners are not controlled by GW Travel and Cruise and personal information disclosed to them is subject to the applicable Travel Partner‘s privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel partner we use to book your travel.

We do NOT sell, rent, or trade your personal information to third parties for marketing or promotional purposes.

4.     Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Delete your information (subject to legal or booking requirements)
  • Opt-Out of having your information shared for targeted advertising or marketing
  • Limit the use of sensitive information (like passport or health-related details)

We will never deny you service or charge different rates if you choose to exercise your rights.

To make a privacy request, email us at info@gwtravelandcruise.com.

5.     Data Retention

We keep your personal data only as long as necessary:

  • Travel bookings: until your trip is completed + required legal/tax retention (typically 3–7 years)
  • Marketing communications: until you unsubscribe or request deletion
  • Agent/employee records: as required by employment and tax laws

6.     Security

We take reasonable administrative, technical, and physical safeguards to protect the information we collect against loss, misuse, unauthorized access, disclosure, alteration, or destruction, including:

  • Using secure booking and payment platforms provided by our Travel Partners
  • Encrypting sensitive electronic data
  • Limiting employee/agent access on a “need to know” basis

NOTE: GW Travel and Cruise does not process or store credit or debit card payments directly. When you provide payment information to us, we provide it to our travel partners or their authorized payment processors solely for the purpose of completing your bookings.

7.     Children’s Privacy

We do not knowingly market to or collect data from children under 13.
We only collect minor traveler information (such as name, date of birth, or passport details) when it is required by travel suppliers and with parental/guardian authorization.

8.     International Data Transfers

Because we are based in the United States, your personal information may be transferred and stored outside of your home country. By providing your information, you acknowledge that it may be processed in countries with different data protection laws.

9.     Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

10.  Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

If you have questions or want to exercise your privacy rights, please contact us:

📧 Email: info@gwtravelandcruise.com
📞 Phone: (425) 736-3106
🏢 Address: 4004 NE 4th Street #107-369, Renton, WA 98056

Privacy Policy for Consumer Use of VacationPort® Services

Effective 11/1/2016

Thank you for using VacationPort™, NexCite™, ESP™ and Tandem™ services of VacationPort®.

VacationPort®, Inc. works with site operators to provide you with leisure travel research, promotion, booking request, and booking services. In order to provide these services to you, we occasionally ask you for certain information that we receive and store. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date. We respect your privacy and will only use this personally identifiable information in the manner described below. This policy does not apply to the practices of companies that VacationPort®. does not own or control, or to people that VacationPort®. does not employ or manage.

Information Collection and Use

VacationPort®, Inc. provides a web service that is included in the web sites of site operators with whom we do business. Personally identifiable and non-personally identifiable information is collected from you when you use our service.

When you use our service, you have the option to contact a site operator using our Trip Request and Profile forms to obtain further information about their products or services. When you submit this form, we electronically deliver the information you provide to the site operator. The information you provide in these forms includes personally identifiable information, including your name, address, telephone number, and email address. All details that you submit using the Trip Request and Profile forms will be made available to the site operator. We do not collect credit card numbers, social security numbers, or other financial account data in the Trip Request and Profile, and we strongly encourage you to avoid including that data when you complete our Profile and Trip Request Forms.

All of the information you enter in our Profile and Trip Request forms is saved for you to re-use in a subsequent visit. The information is stored in databases that we maintain. Other than VacationPort®, only the site operator to whom you submitted your information has access to your personally identifiable information within our database.

When you use our service, you have the option to book travel products. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. Other than VacationPort®, only the site operator and the travel supplier (such as a cruise line, tour operator, or other travel operator) to whom you submitted your information have access to your personally identifiable information within our database.

VacationPort® provides access from our service to certain third party online booking tools that you can use to book travel with third parties. VacationPort® provides access to third party online booking tools as a service to you and to the site operator, but has no responsibility for their operation. These tools by their nature must gather personally identifiable information and credit card information from you to complete your booking requests. Personally identifiable information collected by these third parties is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information.

When you enter a third party online booking tool from our service, we may pass some of your personally identifiable information to the booking tool. If you have not logged in to our service or have not registered, no such information will be shared.

Site Operator and Third Party Booking Tool Provider Privacy Policies

Site operators, travel suppliers, and third party booking tool providers with whom we share or you share your personally identifiable information may have their own privacy policies. Personally identifiable information collected by these site operators, travel suppliers, and third party booking tool providers is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information. Their policies may differ from our policy. VacationPort®. shall have no obligation or liability of any kind to you respecting the privacy policies of site operators and third party booking tool providers, the failure of any of them to adopt a travel policy or follow their respective privacy policies, or their use of your personally identifiable information.

Cookies

A cookie is a small file that is sent from our system to your computer and is used to store data. We use session ID cookies for regular operation of our service. Once you close your browser, the cookie is discarded. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Our service does not use persistent cookies.

Log Files

We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring/exit pages, platform type, date/time stamp, and number and nature of clicks through our service.

We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.

Third Party Advertising

Site operators that include our service in their web sites may place banner ads on our service, using screen space we optionally set aside for that purpose. This privacy statement covers the use of cookies by VacationPort® only and does not cover the use of cookies by any advertisers.

Special Offers and Updates

When you create a Profile and send a Trip Request to a site operator, you can choose to receive travel promotion emails from VacationPort®. and the site operator. Out of respect for your privacy, we present the option to avoid receiving these types of communications. Promotion emails from a site operator are subject to the respective site operator privacy policies.

Sharing Information

We make every reasonable effort to preserve user privacy. We will, however, disclose personal information compelled by law, order, regulation, rule or legal process when, in our judgment, we are required to do so. Statistical information about visitor usage of our service is aggregated and shared for the purposes of preparing and delivering personalized promotions and special offers to visitors who have requested such information. We make use of and share aggregate information with third parties. Personally identifiable information is not attached to this aggregate information. In the event we should go through a business transition, such as a merger, being acquired by another company, or selling a portion of our assets, users' personal information will in most instances be part of the assets transferred. If there is a material change in the use of personally identifiable information that has been previously collected, VacationPort®. will notify you by posting a revised privacy policy with a modified effective date. We encourage you to review our privacy policy often to review any changes.

Security

Our service takes every reasonable precaution to protect our users' information. When you submit sensitive information via our service, your information is protected both online and off-line.

We have physical, electronic, and procedural safeguards to protect personal information about you..

If you have any questions about the security of our service, please send us an email at support@vacationport.com.

Notification of Changes

If there are material changes to our privacy policy, we will post a link to our revised privacy policy on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at support@vacationport.com. If you would like to review or change any of your personally identifiable information, please contact us at changenotify@vacationport.com.